Privacy Policy

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Effective Date: 26 July 2025

1. Introduction

Welcome to Britannia Elite. We are committed to protecting and respecting your privacy. This policy explains what personal data we collect, how we use it, and your rights regarding your data. By using our website (https://britannia-elite.co.uk) and services, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

This policy is issued on behalf of Britannia Elite Ltd. For the purpose of data protection law, we are the data controller.

• Company Name: Britannia Elite Ltd
• Company Address: 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
• Company Number: 14855565
• Contact Email: admin@britannia-elite.com

3. The Data We Collect About You

We may collect and process the following kinds of personal data:

• Information you give us. This is information you provide by filling in forms on our website or by corresponding with us by phone or email. It includes information you provide when you purchase our services, book a course, subscribe to our newsletter, or contact us. This data may include your name, address, email address, phone number, and any other information you choose to provide.
• Information we collect automatically. When you visit our website, we may automatically collect technical information, including your IP address, browser type and version, time zone setting, operating system, and platform. We also collect information about your visit, such as the pages you viewed and how you interacted with them.

4. How and Why We Use Your Data (Our Lawful Basis)

UK data protection law requires us to have a "lawful basis" for processing your personal data. We use your information in the following ways, based on these legal grounds:

• To Perform a Contract: We process your data to fulfil our contractual obligations to you, such as enrolling you in a training course, processing payments, and providing you with the information and services you request.
• For our Legitimate Interests: We may use your data where it is necessary for our legitimate interests, provided your rights do not override those interests. This includes improving our website and services, ensuring our network security, and providing you with information about similar services you have previously purchased.
• With Your Consent: Where you have given us explicit consent, we may use your data for a specific purpose, such as sending you marketing newsletters via email. You can withdraw this consent at any time.
• To Comply with a Legal Obligation: We may process your data where necessary to comply with a legal or regulatory duty.

5. Data Retention

We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.

For example, personal data related to a service contract or purchase will be kept for up to six years after the contract ends to comply with UK tax law. Data provided by consent for marketing purposes will be kept until you withdraw that consent.

6. Who We Share Your Data With

We do not sell your personal data. We may, however, share your information with selected third parties to provide our services, including:

• Business partners, suppliers, and sub-contractors (such as course accrediting bodies or payment processors) for the performance of any contract we enter into with you.
• Analytics and search engine providers (like Google Analytics) that assist us in the improvement and optimisation of our site.
• In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer.

7. International Data Transfers

The data that we collect from you may be transferred to and stored at a destination outside the UK or European Economic Area ("EEA"). Where this occurs, we will take all steps reasonably necessary to ensure that your data is treated securely and that appropriate safeguards are in place, in accordance with data protection law.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to those employees and third parties who have a business need to know.

9. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

10. Your Data Protection Rights

Under UK data protection law, you have a number of important rights. In summary, these include:

• Right of Access: You have the right to receive a copy of the personal data we hold about you.
• Right to Rectification: You have the right to have any incomplete or inaccurate data we hold about you corrected.
• Right to Erasure: You have the right to ask us to delete your personal data where there is no good reason for us continuing to process it. This is also known as the ‘right to be forgotten’.
• Right to Object: You have the right to object to us processing your data for direct marketing purposes. You can also object to processing where we are relying on a legitimate interest.
• Right to Restrict Processing: You have the right to ask us to suspend the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to ask that we transfer the personal data you gave us to you or another organisation in a structured, machine-readable format.

To exercise any of these rights, please contact us at admin@britannia-elite.com. You will not have to pay a fee, and we will respond to your request within one month.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page. Please check back frequently to see any updates.

12. Contact Us

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to admin@britannia-elite.com.

Our details:

• Company Name: Britannia Elite
• Company Address: 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
• Company Registration Number: 14855565
• Email: admin@britannia-elite.com
• Website: https://britannia-elite.co.uk